tag:blogger.com,1999:blog-1982462977744808678.post3121534299402706570..comments2024-03-26T17:48:13.000-07:00Comments on The Clerk Manifesto: Improving customer serviceFeldenstein Calypsohttp://www.blogger.com/profile/04896259011478481374noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1982462977744808678.post-34735582499733574542019-08-20T09:20:38.535-07:002019-08-20T09:20:38.535-07:00I have nothing to add to this other than it is nic...I have nothing to add to this other than it is nice to see that it was clear and have your addendum!Feldenstein Calypsohttps://www.blogger.com/profile/04896259011478481374noreply@blogger.comtag:blogger.com,1999:blog-1982462977744808678.post-20001103517238704312019-08-17T16:09:24.114-07:002019-08-17T16:09:24.114-07:00So on-target with this. Both types exemplified by ...So on-target with this. Both types exemplified by long interactions this past week with an investment company and my clinic. And maybe a third, that I'm not remembering? Oh, surely not! In each case, the "Anything else" comment had me wanting to scream "Please, no! This has been bad eough already."<br /><br />Contrast this with the guys at the yard waste site, who greet me pleasantly, and help unload branches from my poor long-suffering car. I always have the feeling that they really would like me to have a nice day.Library Loggerhttps://www.blogger.com/profile/16305782876201076334noreply@blogger.com