Saturday, April 16, 2016

Causing problems








A patron was up at the front desk of my library, talking to my co-worker, and I heard her saying she didn't want to do something if it caused any bother for the library. Of course my co-worker assured her it wasn't a problem, whatever she may have actually felt in her heart of hearts about it.

And it wasn't a problem, no matter what the issue was. Because I am here to tell you that, in my experience, if you don't want to cause the library any bother, whatever you're asking for isn't a bother. It's the people who evince not the slightest suspicion that they might be causing an undue inconvenience on the library and those of us who work there who might be causing an unreasonable problem.

This rule only applies to people who express concern about causing a problem once though. If you say you don't want to cause a problem twice, you might be, and three times or more and you are definitely causing a major problem whether anyone will tell you or not.






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