Friday, July 6, 2018
The automation services paradox
Here at my library we have an Automation Services Department. They are responsible for all our computers and our computer based and automated systems, like our big Automated Check In Machine. Unfortunately this department takes an unreasonably long time to fix anything, but they emphatically don't want us to fix anything ourselves even if sometimes we're pretty good at that.
This has created The Automation Services Paradox, which goes like this:
Rule 1: All computer and automation failures must be brought to the attention of the Automation Services staff, and all repairs must be effected by Automation Services staff.
Rule 2: The Automation Services Department is overtaxed. Please do not contact Automation Services staff with non emergencies.
If you were wondering, yes, you should comment. Not only does it remind me that I must write in intelligible English because someone is actually reading what I write, but it is also a pleasure for me since I am interested in anything you have to say.
I respond to pretty much every comment. It's like a free personalized blog post!
One last detail: If you are commenting on a post more than two weeks old I have to go in and approve it. It's sort of a spam protection device. Also, rarely, a comment will go to spam on its own. Give either of those a day or two and your comment will show up on the blog.
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Would their egos be placated if they were notified and asked to "allow" others to make fixes? Just get rid of this sentence: "...all repairs must be effected by Automation Services staff" and replace it with "...must be approved by Automation Services...."ReplyDelete
In any case, I have to give them props for knowing how to use "effected" correctly. Back in the day, I spent too much time trying to pound effect/affect into an unreceptive writer's brain!
I'm afraid you're giving them way too much credit. The issue is less one of ego and more one of a paralyzing insecurity.Delete
Also I'm afraid the "effecting" is mine, created in a sort of paraphrasing of their policies. But usually to get my usage right on that I have to stare at the effect/affect rules for 15 or 20 minutes.