A patron came up to the front desk of the library and asked me, "I don't have a library card so what do I need to get on a computer?"
I like this question because it is super easy! Don't get me wrong, there are some very difficult questions I like, and some medium-difficulty questions can be fun too, but an easy question is always a pleasure, like endeavoring to peel an orange and having it all come off in one go, or maybe it's like popping a bit of bubble wrap.
So I answered right away, "Just grab one of those computer passes." I said brightly, gesturing at the little square passes laid out in neat rows on the counter.
The patron picked up a library guide, written in Somali and Hmoob, and asked "This one?"
"No." I replied. "Those little square ones with the letters and numbers."
The patron picked up a free bookmark with a colored pencil drawing of a daisy from the labeled "free bookmark" tray and asked "This one?"
"No." I said. I leaned as far over as I could and gestured at the many little passes just out of my reach. "Anyone of these." I said.
The patron looked confusedly around the desk and reached over the library guides to take a piece of scratch paper. "One of these?" They asked uncertainly.
"No. Wait." I answered. And I walked around the counter and picked up one of the square computer passes and said "One of these." Then I handed them the computer pass.
"Oh. Okay. Thank you." They said and walked away.