Saturday, February 17, 2024

One of the people all of the time?

You probably can't please none of the people all of the time. But maybe you can not please one of the people all of the time? 

Let's take Dan, for example!

We keep our videogame discs behind the counter at my library. People bring us the empty case, we get the disc, and check it out. The first version of this involved unwieldy books full of sleeves of game discs. I did not devise that system, and by the time I managed to kill it we were up to four different books of games. It was universally despised as a system.

So I created another storage method with the discs in flip rows that one could leaf through. This was a far better method, but still unwieldy despite little improvements we tried to make to it over the years. For all of this time of this method, I had ideas of some kind of product that would hold the discs and flip without letting them flop or slip around when there are fewer discs, or overpack them when there are more. But no matter how I looked I could never find any product or design that would work.

My co-workers complained about the system we had during all these years. I took it a bit personally. I invited ideas as to how to fix it, but I never received a single sensible one. Dan, in particular, expressed his discontent with our system a thousand times.

And then one day I found it! Eureka. Some manufacturer made these little flip cases that slotted in DVD size discs. I managed to acquire what appeared to be the last ten in existence, pried off the lids they had that we didn't need, and arrayed them in a row of ten of them under our service desk counter. 

It is nearly a perfect system.

While some co-workers took the improvement for granted, some patiently listened to me rave about it, and some, gratifyingly,  thanked me for what I had done from the bottom of their hearts. 

Dan, though?

Dan said, "We used to keep forms under here where the discs are now, and it's become very confusing for me."



  1. In my current "home" library DVDs must be checked out at the service desk. Discs are in cases that must be unlocked somehow by the staff. It doesn't seem to be a problem, but to be fair, hardly anyone uses self-checkout for anything.

    1. Yes, we once kept all dvds behind the counter and one brought up the sleeves to the desk for us to collect. It was terrible!


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