Monday, April 10, 2017
Customer is King
From the supply department:
To be posted at all our Library's public office supply areas (near the copiers):
We at the library have found it gratifying that after years of serving you, providing information, books, CDs, and DVDs, in an unending and ever updating stream, we have finally discovered what you really love: Paper Clips.
I wish you had mentioned your love of paper clips 20 years ago. Believe it or not we here at the library find it gratifying to provide you with what you need. If only you had dropped us a note in the suggestion box we could have bought fewer Nicholas Sparks books and more tubs of paper clips. We staff members could have kept great fistfulls of paper clips on our persons at all times and, in the midst of tense overdue fine negotiations, whipped out a few paper clips.
"Would you care for a few complimentary paper clips?" We could ask, and then watch your faces suffuse with joy, all your acrimony towards the library utterly forgotten.
And perhaps therein lies the key. There are no return dates for paper clips. There are no late charges for paper clips. One doesn't have to pay for a lost paper clip, one can just take another paper clip, no questions asked.
So now we know. Finally we have tapped into your secret heart. Expect fewer Lee Child books around here and more paper clips. As of today we will prioritize paper clips.
So take a paper clip. Take as many as you want. You clearly already know how to do so. Take the whole box. We'll just bring out a new one. Use them to hold paper together, fasten them into jewelry, employ them to make crude repairs on your shoes, or start a mini business reselling them on Ebay. It's up to you! We only want to see you happy.
Go easy on our rubber bands though. They don't exactly grow on trees.
With regard and affection,
The Library (Supplies Department)