Saturday, November 26, 2016

Customer satisfaction survey addendum







Thank you so much for filling out our recent Customer Satisfaction Survey. We hope you enjoy the one hundred clerkmanifesto points we have issued to you that you can use in the clerkmanifesto store which will be going live at any moment now. Meanwhile, as the survey tabulators work to bring us our comprehensive results, a few issues have cropped up in the wording of the survey itself.

It turns out that several of the survey answers were themselves questions. We here at clerkmanifesto can hardly expect you to answer our questions if we won't answer yours! And so below we have listed the survey questions with answers that are themselves questions. Then we have provided answers to those questions that were answers to our questions. Does that make sense?

Really?

I can't begin to tell you how relieved I am.

And so:



Question:

1. How do you feel about this new "points for items in the clerkmanifesto store" thing?



(X)  I already got a late 2013 blog post for 50 points! How can I earn more points?


My answer:

Thank you for your interest in the new clerkmanifesto points reward system! Did you know you can redeem points for prizes in our clerkmanifesto store? Please hold the line and a service representative will be with you shortly, or press or say "one" to sign up for regular blog delivery in your email. I'm sorry, I didn't understand that. Please stay on the line and a service representative will be with you shortly. Your wait time should be...

Less than 45 minutes.




Question (again):

1. How do you feel about this new "points for items in the clerkmanifesto store" thing?

(X)  I don't understand how I'm supposed to fill out this customer satisfaction survey? It doesn't let me enter anything. Am I supposed to print it out and mail it to you or something?


My answer:

I am not clear. Are you unable to input into the questionnaire or are you unsure on the process of inputting?

( ) Unable to input
( ) Unsure on process




Question:


2. What kind of posts would you like to see more of here on clerkmanifesto?


(X)  Excuse me. I am looking for the Google website? Do I go right or left from here?


My answer:

Oh, no, you're here. This is it. Different than you expected, isn't it? 




Question: 


5. What's your favorite clerkmanifesto post of all time?



(X)  Oh, you know, that funny one? About that thing at the library. You remember. Oh my stomach hurt from rofling! So funny! What was it about again?


My answer:

Thank you. Yes. I totally know the one you are talking about. It is pretty funny, isn't it. We are now linking to it in the clerkmanifesto store for only 125 clerkmanifesto points!




Question:


6. Why have you stopped reading clerkmanifesto?



(X) Um. I'm right here. Hello?


My answer:

Oh, hi. I didn't see you there, I had to turn the lights down for the survey to show up properly. So nice to see you!




Question (again):


 6. Why have you stopped reading clerkmanifesto?


 
 (X) I was briefly "Off-planet", if you know what I mean? But I'm touched you noticed I was gone and devoted an entire question to me!


My answer:

No, I don't know what you mean, but I do want to.




Question (again again):


6. Why have you stopped reading clerkmanifesto?


(XUm, because the day's post is over?


My answer:

Yes, that's right.  






 
  

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