Tuesday, December 12, 2017

TTIII









Today in my county e-mail I received the following useful and engaging piece of information from our IS Service Desk:


SYSTEM MAINTENANCE -Work Interruption - ERP Systems down

Tomorrow from 7:00 to 2:00 available ERP Systems will be unavailable for all C-clp Staff due to System Maintenance required on our SIP due to requirements on our monthly maintenance from our vendor RNL.

As with all planned service outages, affected sites or access to services may be greater than anticipated.  Thanks in advance for your patience as we complete this work.  Please also inform other colleagues who may be affected.


If you have any questions please contact the IS Service desk.






I found this super helpful.


So I wrote a thank you!




Dear ISD:


Thank you for you information on the impending ERP maintenance. The LS will WA with our Horizon WPP. As this System Maintenance will last LTAD it is our hope that our SWA will not burden your DATAFLOW NGP or in anyway violate any of your scheduled agreements with vendors. We CWOL and were advised to let you know to make sure. If you or your vendor RNL have any problems with our POA please let us know and we will be happy to revise it.


Thanks again!


RRP
(In relation to C-clp Staff)



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